Recent Articles
Which imaging centre can I go to complete the imaging (i.e. x-rays, ultrasounds etc.) for the health screening package that I booked?
Add-on tests that require radiology exams, such as x-rays and ultrasounds, are done at our partnering centres. Our staff will assist with booking the initial appointment. You can reschedule the appointment by calling the respective imaging center ...
Why is an after-hour fee being introduced?
Effective January 1, 2024, the after-hour consultation fee is representative of Doctor Anywhere’s first fee update since introducing telemedicine services in 2017. This adjustment is essential to sustain the delivery of consistent, high-quality ...
What is the after-hour consultation fee?
The after-hour consultation fee is applicable to GP video consultations outside standard hours: • Standard Hours (6:00am to 8:59pm): S$20 • After-Hours (9:00pm to 5:59am): S$45 Kindly note that the fees published are exclusive of GST, and are subject ...
How do I delete my Doctor Anywhere account?
To delete your account in the Doctor Anywhere app, simply follow these steps: Launch the app and go to the Home tab Tap on “Profile” to access your profile settings. Select “My Info” from the options. Finally, choose “Delete Account.” Please note ...
How do I know which items qualify for same-day delivery?
Currently, only all items from the seller DA Pharmacy (BEA) are eligible for same-day delivery. Do note that same-day delivery only applies for orders made from Monday - Friday, before 4pm to be received on the same day.
Popular Articles
Is telehealth regulated in Singapore?
Doctor Anywhere is part of the Ministry of Health Singapore’s (MOH) regulatory sandbox for telemedicine providers. The telemedicine sandbox is the first initiative under MOH’s Licensing Experimentation and Adaptation Programme (LEAP), introduced to ...
Who can use Doctor Anywhere?
Anyone interested in their health and wellness can use the Doctor Anywhere App. For our general practitioner service, anyone with non-urgent conditions is suitable. However, those below 16 years old must be accompanied by a parent during the video ...
What will happen after the video consultation with the doctor?
After the video consultation with the Doctor, the Doctor will take a few minutes to prepare the Medical notes and Prescription. Once the prescription is completed, you will receive a notification for you to PURCHASE the medications. This will ...
How do I view my Medical Certificate?
Click on the 'History' tab Click on the Consultation date to view the details. Scroll down until you see Medical Certificate, you can either view the MC or click on the email button to have the MC sent to your email address that you registered with ...
How will the medications be delivered?
After confirming your medications, your medications will be delivered to your preferred address. If you opt for our delivery service, do ensure that you have typed in the right address. Next, choose your preferred 3-hour time slot before confirming ...